FAQ

FAQ

ORDERS

Can I change my order once I've placed it?

Can I cancel my order?

Do you offer returns?

Do you offer exchanges?

Why is my order delayed?

My package seems to have stopped moving.

I have not received my order confirmation, what should I do?

My items arrived damaged, what should I do?

I received incorrect items in my order, what should I do?

TRACKING

I haven't received my tracking number yet, what should I do?

MERGING/ COMBINING ORDERS

Can I merge my purchases?

Can I merge my orders with SinCravings orders

Can I merge my orders with (Another shop)?

PRE-ORDERS

How long will it take for my Pre-Orders to be shipped out?

INTERNATIONAL ORDERS

Do you ship to my country?

ABOUT THE PRODUCTS

PRINTS

What print sizes are available?

Can you sign my prints?