We DO NOT accept returns. All sales are FINAL. In the event that a product arrived damaged, the customer must contact us at roxy@sozomaika.com within 48 hours of receiving the items. Customer must include photos of the issue and a screenshot of the order confirmation email.
All orders containing in-stock items will ship within 3-5 days of placing your order, usually sooner. For pre-order items, please refer to the item description for estimated ship dates.
